Generictec®, based in Santa Maria da Feira, Portugal, respects the privacy of its users and undertakes to comply with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

This Privacy Policy explains how we collect, use and protect your information when you use the Plan2Charge – EV Simulator application and our online services.

1. Personal Data Collected

We may collect and process the following categories of personal data:

• User account: Name, e-mail, avatar and user-defined preferences.
• Comments and ratings: Name, avatar, published content and date of publication.
• Usage information: Data on interactions with the application and the website.
• Device data: Device type, operating system, language and anonymous identifiers.

2. Purpose and Legal Basis of Data Processing

We comply with the GDPR and process your data only when there is a valid legal basis, as defined in Article 6 of the GDPR.

• Performance of the contract (Art. 6(1)(b)): To provide the application’s services and keep the user account active.
• Consent (Article 6(1)(a)): For the sending of marketing communications, if the user gives their explicit consent.
• Legitimate interest (Art. 6(1)(f)): To improve the user experience and optimize the performance of the service.
• Compliance with legal obligations (Art. 6(1)(c)): To respond to legal requests or court orders.

3. How We Use Data

Your data is used for:

• Providing and maintaining application services.
• Allow interactions such as comments and ratings.
• Display the avatar in comments and other relevant areas of the application.
• Improve functionality and user experience.
• Ensure application security and protect against fraud.

4. Data Retention

Personal data is only stored for as long as necessary to fulfill the purposes for which it was collected.

• User account: We keep the data as long as the account is active.
• Comments and ratings: They remain visible until the user deletes them or requests their removal.

After this period, the data is irreversibly deleted or anonymized.

5. Sharing and subprocessors

Generictec does not sell or transfer your personal data to third parties. However, we do use sub-processors to ensure the operation of our services, including:

• Hosting services for secure data storage.
• Payment platforms such as the Apple App Store and Google Play Store for managing subscriptions.
• Analytical services to optimize the user experience.

All sub-processors comply with the GDPR and guarantee data security.

6. Cookies and Similar Technologies

Our website uses cookies to improve the user experience. For more details on the cookies used and how to manage them, please consult the Cookies Policy available on our website.

7. Users’ rights

Users have the following rights under the GDPR:

• Right of access: Request a copy of your personal data.
• Right of rectification: Correct incorrect or incomplete information.
• Right to be forgotten: Request the deletion of your data.
• Right to portability: Transfer your data to another service.
• Right to object: To object to the processing of your data for certain purposes.

To exercise these rights, please contact us at the e-mail address below.

8. Changes to the Privacy Policy

We may update this Privacy Policy at any time. Changes will be notified via the application or the website.

9. Contact

Plan2Charge
Rua Santo António, Portugal
Website: https://plan2charge.app
E-mail: info@plan2charge.app